WILLES HUB

Welcome to my digital space. I'm Wille, a tech enthusiast passionate about innovative IT solutions and development. Dive in to explore my journey.

Wille Hilmersson

Service Desk & Workplace Technician

About Me

Technical problem solver with a strong sense of service and broad experience in IT support, infrastructure, and software development. I am passionate about creating smooth IT environments and delivering solutions that genuinely help users - especially in hybrid environments with M365, Azure, and Entra ID. With a background as both a developer and instructor, I have an unusually strong pedagogical ability and thrive in roles where people meet technology. I am now seeking the next challenge in the Technology Services field.

Work Experience

IT-Support & Workplace Technician

Nordic Leisure Travel Group

March 2024 – Present

  • Daily support in a hybrid IT environment with M365, Azure & Entra ID
  • Troubleshooting, incident management, and security matters
  • Involved in internal development projects

Web Developer

We Know IT

October 2022 – October 2023

  • Fullstack development in client and internal projects
  • Technical lead for 3 projects (React, Next.js, Firebase, etc.)
  • Planning, time estimation, and delivery

IT Support Technician

Consultancy work

June 2019 – February 2023

  • Performed various IT assignments focusing on user support, account management, client installations, and administrative work
  • M365, Azure, On-prem AD, Printers, Conference rooms, etc.

Other Relevant Experience

Group Training Instructor

Nordic Wellness / Sats

June 2016 – Present

Floorball Referee

Swedish Floorball Federation

August 2012 – Present

Skills

IT Operations & Support
M365
Azure
Entra ID
Active Directory
Incident & Security Management
Troubleshooting
Windows
macOS
Networking
Hardware
Development & Technology
React
Next.js
Node.js
TypeScript
Google Cloud
Firebase
SQL
Java
Languages
Swedish (Native)
English (Fluent)
Danish (Very good)
Norwegian (Very good)

Education

Software Engineering and Management

University of Gothenburg

August 2021 – March 2024

Description: Software Architecture, Agile Development, Fullstack

Projekt

Skåre 2024

2023

Ett verktyg för att hjälpa klasskompisar att presentera men också hitta åk-kompisar på vår gemensamma skidresa 2024.

Tekniker: Next.JS, Firebase Auth, Firestore, Bootstrap, Typescript.

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OSBot Scripts

2024

Flera script i Java som arbetar mot en API för att hjälpa användare automatisera uppgifter i spelet "Old School RuneScape".

Tekniker: Java, OSBot API.

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Kloaken

2023

Ett webbaserat dryckesspel designat för social interaktion och gruppdynamik. Genom att ansluta till spelets sessioner får användarna tillgång till underhållande utmaningar och frågor, vilket skapar en lättsam atmosfär och främjar sociala interaktioner.

Tekniker: Next.JS, Firebase Auth, Firestore, Bootstrap, Typescript.

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